customer service - Autopilot Your Business

#31 How to Automate Customer Service

Posted on July 12, 2013 by Heather Porter Leave a Comment

Podcast: Play in new window | Download (Duration: 35:04 — 32.1MB) | Embed

Welcome to podcast #31! This is the next in our business automation series and we are excited to talk to you about how to automate customer service. In this podcast we'll find out about help-desks, using live chat and voice-mail, polls and using forms to give customers info on your products and services. First up we wanted to … [Read more...]

Business Automation: What Areas Can You Automate?

Posted on June 6, 2013 by autopi11 Leave a Comment

Welcome back for the third post in our business automation series. In our previous two posts we gave you an idea of why you should automate and what types of activities there are that you may be doing that make you a candidate for automation. These were general business automation topics, but we’d like to give you an overview of … [Read more...]

#31 How to Automate Customer Service

Business Automation: What Areas Can You Automate?

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